Overview

Revocation policy

Right of revocation

You have the right to cancel this contract within thirty days without giving any reason.

The revocation period is thirty days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

To exercise your right of withdrawal, you must inform us S.Kaffl-Marketing, Frühlingstr. 8, 83607 Holzkirchen, mail@imker24.de by means of a clear declaration (e.g. by e-mail) of your decision to withdraw from this contract. For this purpose, you can use the enclosed sample revocation form, which is, however, not mandatory.

You can also fill out and submit the model withdrawal form or another clear declaration electronically on our website IMKER24.shop. If you make use of this option, we will immediately send you (e.g. by e-mail) a confirmation of receipt of such revocation.

To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

• Gift cards
• Downloadable software products
• Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Consequences of cancellation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods.

You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

Cancellation form

If you want to revoke the contract, please fill out this form and send it back to us:

To S.Kaffl-Marketing – IMKER24, Frühlingstr. 8, 83607 Holzkirchen, mail@imker24.de:

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*) ……………………………….

Ordered on (*)/ received on (*) ………………….

Name of the consumer(s) ………………………

Address of the consumer(s) ………………………

Signature of consumer(s) (only in case of paper communication) ………………………

Date ………………………

………………………

(*) Delete where not applicable.

Need help?

Contact us at mail@imker24.de for questions related to refunds and returns.